Privacy Policy

Last Updated: 8/6/2026

At Netiness Technologies, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name
• Phone number
• Email address
• Billing and delivery address
• Order and transaction information
• Information you provide when contacting us
• Website usage and technical information, such as IP address and browser type

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm purchases and payments
• Communicate with you about your orders
• Respond to enquiries and requests for quotations
• Provide customer support
• Improve our website, products, and services
• Send promotional information where you have permitted us to do so
• Prevent fraud, misuse, and unauthorized activity

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Netiness Technologies does not unnecessarily store sensitive payment details such as your full card information.

Payment providers may collect and process information according to their own privacy policies and security requirements.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep products in your shopping cart
• Understand how visitors use our website
• Improve website functionality
• Provide relevant content and services

You can adjust your browser settings to manage or disable cookies. However, some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to complete your order or provide our services. These may include:

• Payment service providers
• Courier and delivery companies
• Website and hosting service providers
• Technical and IT service providers
• Professional advisers where necessary

We only provide information reasonably necessary for the relevant service.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal data is being used

To exercise your rights, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our website and services are intended for general use and are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate authorization.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Netiness Technologies
P.O. Box 16122-00100
Munyu Business Center
Munyu Road
Nairobi, Kenya

Phone: 0711 672 235
Website: www.netiness.com

Privacy Statement

Your privacy matters to us. Netiness Technologies is committed to handling your personal information responsibly, securely, and transparently while providing you with reliable networking products and services.